Linux Dedicated Service
24x7x365 Support

A Sixty–Minute Support Ticket Response Guarantee

We provide a 1–hour response guarantee for each trouble ticket or e–mail that you submit to the client service staff. We will speedily respond to all common enquiries and forward right away the matter to our system administrators if any further assistance is needed. If you take advantage of our Managed Services package, we’ll carry out any of the included server management tasks at a time that has been agreed upon upfront.

A First–Rate Customer Service

We’ll be available to you 24/7 to answer any queries that you may have about our Web Site Control Panel or any of the apps that we have pre–installed for you on the dedicated web hosting server. If you also need assistance tackling server administration procedures, you can take advantage of our Managed Services package, which includes backup storage space, OS updates on a weekly basis, server monitoring and restarting procedures, as well as installation and troubleshooting procedures

An Easy–to–Navigate Help Area

We have provided our Web Site Control Panel with an elaborate knowledgebase, which offers detailed explanations of all its features and functions. In addition, we have created in–depth video tutorials that will further instruct you how to perform a specific task or troubleshoot a frequently encountered issue. All the how–to articles and the tutorial videos are easily reachable from each Web Site Control Panel section through the Videos and Help buttons situated in the top right corner.