Help and Support Channels

  • 1 hour ticket response time

  • A one hour Ticket Reply Guarantee

  • Each ticket that you submit to our customer help and support Dept will be handled within less than 1 hour. The common issues are going to be replied to instantly. Nonetheless, if the assistance request you have posted requires the help of a proficient administrator, we are going to forward the ticket to him and will inform you about the hold–off.

  • Top quality support service

  • Expert Technical Assist Service

  • We deliver around the clock tech support via a lightning fast ticketing application included in your Control Panel. You can e mail us all the time about any of the apps that come pre–configured on the virtual server, this includes the selected Operating System, the server administration panel and our in–house produced Web Site Control Panel.

  • Intuitive help center

  • A Descriptive Help Section

  • In the Web Site Control Panel that is offered absolutely free with the virtual server, you can find a content rich Help section, that features everything you should know about running your web sites and software. We have incorporated a range of how to articles and video guides that present the fundamental web site managing responsibilities in an understandable form.