If you have never signed up for a web hosting account or you’re switching companies and the new one employs an account management tool that you haven’t seen before, you may become puzzled about how to accomplish a given operation in your account or on your PC. That’s why, a lot of providers have prepared a knowledge base, which enumerates the most popular enquiries and problems related to their platform, instead of including only generic facts. This kind of knowledge base will enable you to find the right info quickly and effortlessly, so you won’t need to commit plenty of time and efforts to things that may require something as elementary as pressing a button or ticking off a check box. Thus, not only can you get things done, but you can also acquaint yourself with tons of new and useful details, both about the way you can manage your account and about the way the web hosting service functions as a whole.

Extensive Online Documentation in Shared Website Hosting

If you’ve purchased your first shared website hosting plan through our company or have migrated your website over to us, you will become familiar with our services and our in-house created Hepsia Control Panel in a jiffy thanks to the fact that we have prepared an in-depth knowledge base where you can find all the info that you’ll ever need – both general info with regards to the service as a whole and more specific info about the separate features that you can use and the obstacles that you can experience. The articles are located in two places. The entire article archive is accessible via the Control Panel’s Help section. You can find articles that are dedicated to the different functions in each and every Control Panel section too. You can acquaint yourself with how to do basically everything, from creating an .htaccess config file to administering a mailing list, and all the articles include thorough guides, so you’ll never get disorientated because of an unclear text. Surely, in case you run into a more specific problem and you don’t find a solution in our knowledge base, you can contact our customer care staff representatives 24/7/365.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers come bundled with an elaborate article archive where you can find any information that you may require about our hosting services or about the Hepsia hosting Control Panel that we use. We’ve prepared it based on the feedback that we’ve acquired from our clients throughout the years and, as a consequence, our articles cover particular issues that you may chance upon and propose the easiest way to fix them, for instance receiving a 500 Internal Server Error message or being unable to send emails from your personal computer even though you have the right SMTP settings. The articles are available in every section of the Control Panel and you can consult them whenever you wish. They can help you increase your knowledge not only about our platform, but also about the hosting realm as a whole, as they contain comprehensive guides and general info such as what file access permissions or cron jobs are.