Website Migration
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Q: What does the web site migration service entail? Will my web site be safe?
A: The website migration service that our company is offering is free (within a certain limit). We’ll transfer your website(s) to our enterprise–class cloud hosting platform without you having to do anything. We know from personal experience that switching hosting providers can result in lost data and undesired network downtime. That’s why we will perform all that for you for free!We’ve got highly qualified administrators whose sole task is to make sure that your website works exactly as it did on your previous hosting platform. The administrators are well–versed in transferring custom–made web sites, as well as web sites that are based upon well–known web apps like Joomla™ and WordPress.
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Q: Website migration sounds like a lot of work. Just how long does it take?
A: We strive to accomplish all website migrations as fast as possible. Nevertheless, we don’t have a fixed time frame for website migrations. There are different things that you need to take into account – the very size of your web site and the workload of our website migration staff, etc. We constantly try to accomplish each migration in less than 48 hours. With less sizeable sites, our team usually manages to finish in less than 24 hours.
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Q: My privacy is vital to me. What details do you need to have?
A: Yep. We will need to have the name of the site that you wish us to migrate. We’ll also need a means to access your current web hosting account so that we can get the files pertaining to your website.
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Q: My old hosting account has sensitive data inside. How can I rely on you?
A: Our Privacy Policy is an inseparable part of the contract that we will have with you as a customer. We’re dedicated to protecting the security of the personal data gathered from the customers. To accomplish this, we employ technical security measures so as to avoid the loss, the abuse, the modification or the unauthorized leakage of the private info under our control. The safety measures include, but are not limited to: physical, electronic and managerial operations to protect and secure the data that we collect on the web. When we request clients to submit financial info (for example, a debit card number), this info is masked using the SSL (Secure Sockets Layer) technology.
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Q: What about downtime? Will my web site be unavailable?
A: While we move your website, it will be available both in your web hosting account with us and in your account with your old web hosting provider. Once the migration is finished, we’ll make certain that everything is functioning properly and that the integrity of your web content is not compromised prior to notifying you that the transfer is completed. Then we will instruct you how to transfer the domain name over to your web hosting account with us and how to edit the DNS resource records.
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Q: Will my current hosting provider know that I am leaving them?
A: Nah. Aside from your login info for the Control Panel, we don’t need anything. We’ll never contact your hosting provider. They will not know anything about the migration either.
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Q: Which web hosting providers can you migrate content from?
A: Yup. We support all conventional Linux–powered web hosting platforms. We do not support Windows–based web hosting platforms, because we don’t provide Windows web hosting solutions ourselves.We also do not support proprietary site creation and management user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.
